FAQs

Can the traveler be dunked on?

Yes, before the traveler is ready for maximum play, counter-weight must be installed in the base enclosure. These blocks are specified in the assembly manual and are available at any home building store.

What if the ground is uneven or sloped?

The City Hoops Traveler Hooped is equipped with leveling actuators. While using a level on the base, you'll be able adjust all 4 corners to ensure your hoop is level to ensure a professional playing experience.

Where do you ship?

We ship coast to coast across Canada. Pick-up is also available at our warehouse in Mississauga, Ontario.

Limited Lifetime Warranty

City Hoops Basketball Hoops are built to outlast and offer a limited lifetime warranty covering all basketball play. It is constructed of galvanized steel, black-powder coat finish, and stainless steel hardware. You can contact us with any issues, if any and our DIY Court Canada team will be happy to assist you.