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Refund, Returns and Exchanges Policy

Returns / Refunds:

It will be at sole discretion of the DIY Court Canada team to decide whether they can accommodate and refund a portion or all of a customer's order. The criteria for such would be if certain items have not yet been assigned, designed, created or shipped.

Once a customer's order (portion or full) has left our warehouse or our supplier's warehouse orders are considered "in-transit" and are no longer eligible for a return or refund.

Exchanges

Certain circumstances may allow for an exchange of items. Please connect with our team at: orders@diycourt.ca to find out more.

Customers are responsible for all shipping & restocking fees associated with an exchange.

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